“Now TV” Smart TV App is now available on Samsung, LG and Android smart TVs!

• “Now TV” on Samsung TV Store

If your Samsung TV has a built-in Tizen 5.0 or later operating system (2019 models or newer), you can search and download the “Now TV” Smart TV App on Smart Hub! ​

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• “Now TV” on LG Content Store

If your LG TV has a built-in webOS 5.0 or later operating system (2020 models or newer), you can search and download the “Now TV” Smart TV App on LG Content Store! ​

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• “Now TV” on Google Play Store

As long as your smart TV has a built-in Android operating system (OS 9.0 or above), you can search and download the “Now TV” Smart TV App on Google Play Store. If you don’t have a Google account, you may install the Now TV Android TV App via USB. For a detailed guide on how to download the Now TV Android TV App via USB on Android TV, please refer to this webpage.

You can try to search for “Now TV” in the Google Play store on your Smart TV. If the app was not found, it can be due to the model of your Android smart TV or Android TV box is not compatible with the Now TV App.

When users are watching videos under mobile network other than a Wi-Fi network, mobile data will be consumed. For the csl / 1O1O / Club Sim Postpaid users, local data usage provided by the registered SIM card will be waived when streaming Now TV contents and browsing on “Now TV” Smart TV App. Users should keep track of their data usage. If you have any questions about your data usage and charges, please contact your mobile network operator.

• For Now TV set top box users: Each Now ID allows you to watch live or on demand content at the same time on no more than two devices. TV that connected with Now TV set top box enjoys one extra concurrent streams.

• For free-viewing users (who have not subscribed to Now TV paid content) / Users with no Now TV set top boxes: Each Now ID allows you to watch live or on demand content at the same time on no more than two devices.

Popular movies and shows from your channel subscriptions will be added to the home screen. You’ll see rows of your subscribed programs marked with a tick [✓]. Watch as much as you’d like.

“Now TV” Smart TV App supports the following platforms:

• Samsung TV with a built-in Tizen 5.0 or later operating system (2019 models or newer)*^
• LG TV with a built-in webOS 5.0 or later operating system (2020 models or newer)*^
• Android TV with a built-in Android operating system (OS 9.0 or above)*^
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*For detailed supported TV models, please refer to the official website of your TV manufacturer for available models.

^Your operating system must be original and unmodified. Now TV quality and operation may be compromised if used with a modified or unauthorized operating system.

You have 3 options to subscribe to Now TV service (without Set-Top Box):

1) You can subscribe through csl./1O1O/Club Sim Postpaid. For more details, please visit the csl. website.

2) You can subscribe through Netvigator. Please visit Netvigator website for more details.

3) You can subscribe online on the Now TV website. Please visit this webpage.

On the “Now TV” Smart TV app, you can enjoy 22 free channels, including Now News Channel (ch. 332), Now Sports Prime (ch. 630), Now Sports Highlights, and the first 3 episodes of dramas from Now Chinese Drama (ch. 105).

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It is not necessary to be a Now TV customer (who subscribed for Now TV paid content) to watch these content, but users are required to log in with Now ID. (Please see the FAQ below for how to apply for a Now ID.)

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22 free channels include:

• Bloomberg Television (ch. 321)

• Al Jazeera English (ch. 325)

• NHK WORLD-JAPAN (ch. 328)

• RT (ch. 329)

• China Global Television Network (ch. 330)

• Now Direct (ch. 331)

• Now News Channel (ch. 332) – Includes On Demand – Now News Channel

• Phoenix InfoNews Channel (ch. 366)

• Phoenix Hong Kong Channel (ch. 367)

• ETTV Asia News (ch. 371)

• CTI Asia Channel (ch. 538)

• Shenzhen TV (ch. 540)

• CCTV-1 (ch. 541)

• CCTV-4 (ch. 542)

• GBA Satellite TV (ch. 543)

• CCTV-13 (ch. 545)

• Phoenix Chinese Channel (ch. 548)

• OneTV General Channel (ch. 552)

• Sansha TV (ch. 553)

• Zhejiang Satellite TV (ch. 555)

• ABC Australia (ch. 561)

• Now Sports Prime (ch. 630)

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* We reserve the right to make changes to the terms and conditions of the said free-viewing contents from time to time.

You need to login to watch “Free Channels” from “Now TV” Smart TV App.

Please contact our Sales for more subscription information: https://www.nowtv.now.com/contact-us

Now ID is a login credential used for accessing the Now TV service. It can be either your email address (for Now TV set top box users) or mobile number (for users with no Now TV set top boxes). All users can apply for a Now ID for free.

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• For Now TV set top box users: Certain content on Now TV requires a Now ID connection. A Now ID connection connects Now ID with a TV decoder, allowing you to enjoy the Now TV service you have subscribed to on Now TV App / Website.

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Please click here for a Now ID connection (if you already have a Now ID).

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• For free-viewing users (who have not subscribed to Now TV paid content) / Users with no Now TV set top boxes: Simply login using your Now ID and enjoy your free content / subscribed contents through the “Now TV” Smart TV App or Now TV.

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Please click here for a free Now ID registration: Click “Login” and click “Start Watching Free” to sign up for a Now ID.

“Now TV” Smart TV App provides many types of live streaming channels such as movies, Asian / global entertainment, knowledge, kids / learn, news, sports and foreign language. For more details, please visit “TV Guide” on “Now TV” Smart TV App.

“Now TV” Smart TV App provides many types of on-demand programs such as movies, TV series, factual, sports, entertainment, learn, kids and news. For more details, please visit “On Demand” on “Now TV” Smart TV App.

Some channels and videos cannot be watched outside Hong Kong because of licensing issues.

Yes, live streaming channels on “Now TV” Smart TV App do synchronize with live channels on TV. Although there may be a delay because of network connectivity issues. Commercials are broadcast during commercial breaks, same as on TV.

Videos will be uploaded within 24 hours after the first broadcast on TV.

The off-shelf time varies with programs.

It allows you to keep track of your own “Watchlist”, “History” and favourite channels. See menus and recommendations personalized for you. One Now TV account serves up to five users.

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*Multiple User Profile function is not available for free-viewing users (who have not subscribed to Now TV paid content).

Click the icon at the top after logging into your Now TV account, and follow instructions to create, edit or copy user profile.

Up to five users per Now TV account.

Profile lock is not supported in Multiple User Profile function. But you may use our “Parental lock” to prevent children from watching unauthorized programs containing adult content or specific channels, on-demand and recorded programs.

Click the icon at the top after logging into your Now TV account, and select the relevant user.

If you do not create the first user, you will share “Watchlist”, “History” & favorite channels with family members. You are highly recommended to start your personalized TV experience from the customized Home Screen, user language settings, favorite channel list, program recommendations and resuming program from where you left off.

No. Your “History”, “Watchlist” and favorite channels will not be removed, even if you do not have a user profile. The system will keep your viewing history and records, until you create your first user. All your viewing history will transfer to your default User profile.

However, you will share “Watchlist”, “History” & favorite channels with your family members. You are highly recommended to start your personalized TV experience from the customized Home Screen, user language settings, favorite channel list, program recommendations and resuming program from where you left off.

You can see your “Watchlist”, “History”, “My On Demand” and “My Channels” at My Now. You’ll easily find your favourite programs, on demand catalogs, live channels, and what you last watched to pick up from where you left off.

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*My Now is only available for Now TV customers who subscribed to Now TV paid content.

The Watchlist organizes all your favorite programs, whether from on demand catalogs or live TV channels. Simply press the “+” button to add to the Watchlist. For added “Watchlist” content, the “+” button will change to white color and display as “On Watchlist”.

You can find your added programs from “Watchlist” in My Now, by sorting by “Added’ , “Latest” and “Expiring”.

Press the “+” button. After the title is removed, the “+” button will change back to transparent color, and display as “Add To Watchlist”.

View your history to resume on demand programs and select recently watched channels quickly. A channel will show up in your history after approximately 8 minutes of viewing.

You can go to “My Now” > “History” > Select the program you would like to delete > Long press the “OK / Select” button of your TV remote to remove it.

Press the Setting icon from the top right corner of Home screen > User Settings > History Settings > press “Off” to pause tracking of your watch history.

TV Guide is a program listing that shows up to 7 days of the scheduled programs. You can find your subscribed channels through the “TV Guide”.

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*TV Guide is only available on “Now TV” Android TV App and “Now TV” App / website.

You can filter your favourite content by Subscribed Channels, Favourite Channels, and categories such as Movies, Asian Entertainment, Entertainment, Knowledge, Kids / Learn, News, Sports and Foreign Language.

♡ button = Press the ♡ button and set the channel to your favorite channel.

You can press ♡ button next to the channel number to mark as a favorite channel.

Your favourite channels are displayed at the top of the “My Channels” section at My Now on the Home page. You can also find them on TV Guide by using “Channel Filter” function.

Coming Up: View the upcoming programs on this channel.

Audio/Subs: Select alternative audio or enable / disable subtitle.

Add to Watchlist: Press the “+” button to add a program to your Watchlist.

Other Times: View other broadcasting time of the program.

It could be because you are using a Samsung TV with the “Now TV” Samsung TV App. Since the “Now TV” Samsung TV App does not support the “TV Guide” feature, you cannot see the related section on the TV interface. In such cases, you can refer to the “TV Guide” available on the “Now TV” App / Website.

Parental Control prevents your children from watching unauthorized programs which contain adult content. You must not authorize persons below 18 years of age to view programs which contain adult content.

Before you watch a program which contains adult content each time, the system will verify your Now TV customer identity and ask you to input your Now ID for verification. Please secure your Now ID password and do not disclose to anyone who is below 18 years of age.

Now Video Express provides the latest movies from Hollywood, Asian and also world class concerts and operas on a pay-per-view basis. Unlimited viewing within 48 hours (except selected programs) following purchase and viewers can pause, fast forward or rewind a program anytime.

You can view the program as many times you like within 48 hours (except selected programs) of purchase.

Apart from Hollywood and Asian movies, Now Video Express also provides foreign language drama, concerts and opera.

No.

Yes, you can watch the purchased Video Express program(s) on your personal computer. However, please note that if you purchase Video Express program(s) from the Now TV App, you can only watch them on the device where you rented them. They are not available to watch on the Now TV website or “Now TV” Smart TV App(s).

Yes, you and your family members can watch the Now Video Express program on both the “Now TV” Smart TV App(s) and an online personal computer at the same time using the same logged-in Now ID.

• For Now TV set top box users: Yes, you can purchase / view Now Video Express program(s) on a personal computer or mobile devices (including iOS and Android smartphones or tablets) with Now ID# connection.
• For users with no Now TV set top boxes: Yes, you can purchase / view Now Video Express program(s) on a personal computer or mobile devices (including iOS and Android smartphones or tablets) with Now ID*.
• For free-viewing users (who have not subscribed to Now TV paid content): Sorry, you have to subscribe to Now TV paid content in the first place in order to purchase / view Now Video Express program(s).

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# Now ID connection means connecting a Now ID with a TV set top box. This means you can enjoy Now TV service on a computer or mobile device simultaneously.

* Must be logged-in with the same Now ID.

• For Now TV set top box users: Purchased Now Video Express program(s) are available for viewing on the TV + 1 mobile device^ (Smartphone or Tablet) or 1 personal computer^.
• For users with no Now TV set top boxes: Purchased Now Video Express programs(s) are available for viewing on Now TV Smart TV App(s) + 1 personal computer* when the program(s) are purchased on Now TV Smart TV App(s) or on Now TV Website. If you purchase Now Video Express program(s) from the Now TV App, you can only view them on the device where you rented them.
• For free-viewing users (who have not subscribed to Now TV paid content): Sorry, you have to subscribe to Now TV paid content in the first place in order to purchase / view Now Video Express program(s).

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^ Must be connected to Now TV set top box with the use of a Now ID.

* Must be logged-in with the same Now ID.

You need to enter a name for your personal computer or mobile devices for the first time of purchasing the Now Video Express programs. You need to register it for once only.

No, it only supports streaming service.

Yes, you can select any available audio for viewing. (Please note: only some programs provide different audio).

This case only applicable to Now TV set top box users:

No, you must use Now Dollars to pay to view Now Video Express programs if you have sufficient unused Now Dollars in your account.

This case only applicable to Now TV set top box users:

If you don’t have sufficient Now Dollars, you could choose “Rent Now” to purchase the programs from Now Video Express. The transaction amount will be shown on Now TV bill in the following month. You may also purchase Now Dollars from the TV portal, Now TV or nowplayer.now.com.

Now Dollars can be used to purchase On Demand pay-per-view programs. Customers can use it to purchase Now Video Express (Ch 106) programs and AV PPV (Ch 900) program(s) for viewing on a prepaid basis, and they can enjoy latest programs at a discounted rate.

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*Now Dollars are only applicable for Now TV set top box users, and they are for selected program(s) only.

• For Now TV set top box users: Yes, you can.
• For free-viewing users (who have not subscribed to Now TV paid content) / Users with no Now TV set top boxes: Sorry, you can’t. Now Dollars are only applicable for Now TV set top box users.