My Account
now TV subscribers can conveniently check your bills, subscribed services and update account information by login to now ID.
Payment Methods
Credit Card +
Autopay +
PPS +
Automated Teller Machine +
By Mail +
In Person +
Notes

This bill is in respect of fees for services provided by PCCW Limited and/or one or more of its subsidiaries (including companies within the HKT Group), including but not limited to Hong Kong Telecommunications (HKT) Limited, Pacific Century CyberWorks Solutions (Macau) Limited, PCCW Media Limited, CSL Mobile Limited, PCCW Powerbase Data Center Services (HK) Limited and PCCW Solutions Limited.

All inquiries or disputes concerning any bill must be made to the relevant service provider within one month of the relevant bill issue date. Otherwise, the bill will be deemed to be in order and accepted by the customer.

Any tariff variation that comes into effect during this invoice period will be reflected in the next bill.

To avoid service suspension or termination and the service reconnection fee of HK$100, please pay before the payment due date.

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FAQ
What is now ID? +
How do I check my account with now ID? +
I am a now TV and NETVIGATOR customer but do not have a now ID account.
Can I still login to My Account?
+
How do I check my old bills? +
How do I change my bill media? +
When will the bill settings become effective after I submit a change request? +
When will the new credit card information become effective after I submit a change
request?
+
Where can I find listed monthly rates? +
Contact Us
For billing inquiries you can also email or call our customer service hotline.
Email address: cs@nowtv.now.com
now TV Customer Service Hotline : 1833 888
Facebook: http://www.facebook.com/pccwcs